Privacy Policy

Last updated: 23 September 2025

1. Who we are

This privacy policy explains how auto-publisher.io ("we", "us", "our") collects, uses, and protects your personal data when you use the Auto Publisher platform and related services.

Contact us: hello@auto-publisher.io

2. What personal data we collect

We collect and process the following categories of personal data:

Account Information:

  • Name and email address
  • Company name and role
  • Billing information for invoicing
  • Account preferences and settings

Usage Data:

  • Log data and platform usage analytics
  • Content and publishing activity
  • Connected WordPress sites and configurations
  • Team member activity and audit logs

Technical Data:

  • IP addresses and device information
  • Browser type and version
  • Cookies and similar tracking technologies
  • API access logs and error reports

3. How we use your personal data

We process your personal data for the following purposes:

  • Service provision: To provide and maintain the Auto Publisher platform
  • Account management: To create and manage user accounts and packages
  • Billing: To process payments via Stripe and manage billing for your subscription
  • Support: To provide customer support and technical assistance
  • Platform improvement: To analyze usage and improve our services
  • Security: To detect fraud and ensure platform security
  • Legal compliance: To comply with legal obligations and enforce our terms
  • Marketing: To send service updates and relevant product information (with consent)

4. Legal basis for processing

We process your personal data based on:

  • Contract performance: To provide the services you've subscribed to
  • Legitimate interests: To improve our services, ensure security, and operate our business
  • Legal obligation: To comply with applicable laws and regulations
  • Consent: For marketing communications and non-essential cookies (where required)

5. Data sharing and third parties

We may share your personal data with:

Service Providers:

  • Payment processors: Stripe handles all subscription payments, billing, and payment processing. Stripe may collect and process payment card information and billing data according to their own privacy policy
  • Cloud hosting providers: To host and maintain our platform
  • Email services: To send invoices and platform communications
  • Analytics providers: To analyze platform usage and performance (if any)

Legal Requirements:

We may disclose data when required by law, court order, or to protect our rights and safety.

Business Transfers:

In case of merger, acquisition, or sale, your data may be transferred to the new entity.

6. International data transfers

Your personal data may be processed in countries outside your jurisdiction. We ensure adequate protection through appropriate safeguards such as:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other legally recognized transfer mechanisms

7. Data retention

We retain your personal data for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Maintain business records and audit trails

Account data is typically retained for the duration of your subscription plus up to 7 years after termination for legal and business purposes. Log data and analytics are typically retained for up to 2 years.

8. Your rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: For processing based on consent

To exercise these rights, contact us athello@auto-publisher.io. We will respond within one month of your request.

9. Cookies and tracking

We use cookies and similar technologies to:

  • Maintain your login session and preferences
  • Analyze platform usage and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookies through your browser settings. Some cookies are essential for the platform to function properly.

10. Data security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

11. Children's privacy

Auto Publisher is a business platform not intended for individuals under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

12. Changes to this policy

We may update this privacy policy from time to time. Significant changes will be communicated via email or platform notification. The "Last updated" date reflects when changes were made.

13. Complaints and supervisory authorities

If you have concerns about our data processing, contact us first athello@auto-publisher.io. You also have the right to lodge a complaint with your local data protection supervisory authority.

14. Contact us

For privacy-related questions or to exercise your rights:
Email: hello@auto-publisher.io
Address: SERPSCRIPT LLC, 30 N GOULD ST STE N, SHERIDAN WY 82801

This privacy policy is designed to comply with GDPR, CCPA, and other applicable privacy laws. Your rights may vary based on your jurisdiction.